HIPAA Compliance & Advanced Security


Many healthcare providers and businesses trust Zendesk with their data. The security of electronic protected health information (ePHI) is not something we take lightly. We are happy to share in 2015 we passed a HIPAA assessment and are now able to sign Business Associate Agreements (BAA) with customers. All customers who purchase our Advanced Security Add-on are eligible for industry-specific compliances, such as HIPAA, in addition to benefitting from advanced security features, like encryption-at-rest and enhanced disaster recovery. Whether you’re a hospital or run a business that handles electronic protected health information, you can rest easy that your Zendesk data is safe.